Elevating Hospitality: Selecta Brings the We Proudly Serve Starbucks® Coffee Experience to Mercure Paris Orly Rungis

Background

In the hospitality sector, where every detail matters, offering a premium coffee experience has become a true driver of guest satisfaction.
The Mercure Paris Orly Rungis Hotel chose Selecta to install a Starbucks® solution that combines quality, convenience, and high-end service: We Proudly Serve Starbucks® Coffee.

Challenge

The hotel was looking for a turnkey, premium coffee solution with no operational constraints.
Their goal: to offer Starbucks®-quality beverages available 24/7 in the hotel lobby, while fully delegating the management of the service to a trusted partner.

Objective

To create an attractive and self-sufficient coffee space at the heart of the hotel lobby, designed to:

  • Offer guests and staff a relaxing coffee break at any time of day or night,
  • Enhance the hotel’s premium brand image,
  • Leverage the power of the Starbucks® brand to elevate the guest experience,
  • Provide a fully managed service handled entirely by Selecta.

Solution

Selecta deployed a We Proudly Serve Starbucks® Coffee solution under a Full Service agreement, installed directly in the hotel lobby.

This concept offers guests and staff the opportunity to enjoy iconic Starbucks® beverages – cappuccino, latte macchiato, americano, hot chocolate – made with fresh milk and authentic recipes, available 24/7.

The hotel benefits from a fully managed service, including:

  • A daily visit from a Selecta operator for refilling, cleaning and maintenance,
  • Remote monitoring through Selecta’s telemetry tools to ensure maximum uptime,
  • Zero management required from the client – Selecta takes care of everything.

Results

  • A premium coffee experience, perfectly aligned with the Mercure brand positioning.
  • A seamless and autonomous service, appreciated by both guests and hotel staff.
  • A long-lasting solution, supported by Selecta’s daily operational follow-up and commitment to excellence.

Conclusion

With the We Proudly Serve Starbucks® Coffee solution, Selecta enables the Mercure Paris Orly Rungis Hotel to offer an iconic, premium coffee experience available 24/7, while entrusting full management to a trusted partner.
A solution that embodies quality, trust, and excellence in service.

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